A client success associate with icons of other associates and the Atomix app dashboard.

Our Mission

What is a 3PL (Third Party Logistics)?

The easiest answer is - a 3PL manages order fulfillment and all the other "logistical functions" on behalf of other businesses. Meaning, they handle the daily activities such as receiving inventory, picking orders, packaging boxes and making the frequent, and sometimes frantic, trips to the post office.

3PL stands for Third-Party Logistics (3PL), and at Atomix, we are your 3PL Fulfillment Partner that is a bit different than most.

Industry-Leading 3PL Partners allow brands, merchants and ecommerce sellers of any size to scale more quickly by delegating the challenges and difficulty of operations. In particular, 3PLs manage omnichannel fulfillment, inventory management, and the post-purchase customer cycle to increase revenue and save on shipping costs.

Partners

3PL Services That Turn Costs into Growth

High-Touch Operations

Operations tailored to your business

Our unique Pod Model can save up to 50% of traditional fulfillment costs. By creating "mini-warehouses," you have full control and can customize your fulfillment process. Hand written notes, custom boxes, and automation rules are a breeze!

Customer Experience

Responses in 15 minutes or less

By leveraging Slack, we can respond in 15 minutes to every request and can directly integrate to your team's existing work flows

Flexible & Comprenhensive Services

We take care of it all

From simple and affordable pick and pack to custom, high-touch kitting projects. Complex B2B? New launch on kickstarter?  No problem, we've seen it all!

3PL Services

Warehousing, Shipping, Fulfillment & More

Cost Effective, 2-Day Shipping: The extensive professional network of Atomix allows us to offer some of the lowest shipping rates and best-in-class services that smaller, growing brands struggle to get on their own. Our combined savings on rates from the largest carriers are passed directly to our clients bottom line.

Pick & Pack: In addition to our unique fulfillment model, our automated fulfillment process ensures every item is scan verified and can handle up to 5,000 orders daily per client. The best part, you only pay for what you use.

Returns Management: One of the biggest headaches in ecommerce and with 3PLs are returns. That's why we took it upon ourselves to create a new standard for managing returns. The combination of an easy-to-use app that you control with flexible services for quality control can have items back in stock same-day.

If you think Third Party Logistics (3PL) services are all the same, get to know Atomix below.

Atomix Asset: A 3D Warehouse with our pod models included in white.
Atomix app dashboard
3PL Added Value

Customer Support, Custom-Built Software & More

Guarantee: We're so dedicated to our services that if perfection is not reached, we pay for our mistakes. If you're tired of manual processes or frustrated with your partner, let us show you the new standard of fulfillment at Atomix.

Customer Experience:
We've redefined the customer support role by giving you direct access to warehouse managers on the floor who "own" your products' and your brands' processes. Dedicated account managers leverage slack and our abide by our 15-minute response time SLA.

Order Management Software:  We track orders from start to finish. Visualize a timeline of the fulfillment process from picked, packed to shipped. Easily navigate returns and a dashboard to manage your direct-to-consumer and wholesale orders.

How 3PLs Onboard

Find the Best Partner for Your Needs

Right Partner: Not all Third Party Logistics (3PL) are the same, finding the right partner is crucial to success.

Type of Brand:
Modern brands care deeply about their product, understand their time value, and their customers' experience (and LTV) while most 3PLs try to fit your business into a "One Size Fits All" model.

In-depth Onboarding:
At Atomix, not all brands are the same, so we perform an In-Depth or In-Person Consultation to understand your plans.

Going Live: Our goal is create the easiest and most intuitive onboarding to get started in days! From integrations to custom procedures, we've customized operations for 100+ brands so we've seen it all.

Customer success associate reviewing document.
A single pod with customer experience icons included.
Benefits Explained

Inhouse vs. Outsource Fulfillment

When shipping orders, there's only two ways to do so: inhouse (your own warehouse) or outsource (3PL fulfillment partner).

At Atomix, we realized that shouldn't be the case. Our unique fulfillment model "closed the gap" between choosing outsourcing and doing it yourself. Now, with a partner like Atomix, you can realize the benefits of both while reducing the daily management and headaches.

Owned & Managed Processes: Initially, sure, it's cheaper and relatively easy to setup operations in your garage. But at Atomix, when your inventory and sales grow, you can still keep the same processes and customization you did yourself.

Save on Costs: You can estimate the time-consuming hours spent on fulfillment management and realize how valuable your time is and should be spent on growth. It's crucial to realize where you want to scale to before it's too overwhelming.

Growth: Now, enter new markets across the world, access 2-day shipping and included software to breakthrough the initial hurdles of launching and growing a brand.

Why Atomix

3PL & Fulfillment Partner Redefined

If you think Third Party Logistics (3PL) services are all the same, meet Atomix.

Guarantee: We're so dedicated to our services that if perfection is not reached, we pay for our mistakes. If you're tired of manual processes or frustrated with your partner, let us show you the new standard of fulfillment at Atomix.

Growth: You focus on marketing, creating and launching products (what drives revenue), and through Atomix's API we directly sync with stores, pick, pack and ship orders without delays. We're the only 3PL to offer our unique pod model that allows for complete customization and scalability to help you grow faster.

Software: We track orders from start to finish. Visualize a timeline of the fulfillment process from picked, packed to shipped. Easily navigate returns and a dashboard to manage your direct-to-consumer and wholesale orders.

Box with atomix branded tape with a package delivery timeline.