Simplify Your Returns Process

Efficient Handling of Returns

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Easy Returns for Customers

In just a few simple steps, your customers can initiate a return process to send a product back to our fulfillment center. We strictly follow the returns process that the business owner has set in place - a process that's thoroughly discussed and determined during the onboarding phase with Atomix's team.

This meticulous approach guarantees the accurate handling of your brand's identity, significantly reducing the likelihood of errors.

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EXCLUSIVE PARTNER

Atomix offers its clients the ability to add two boxes returns technology for their reverse logistics.

Two boxes reduces returns processing time by 50% which helps restock your product faster, improves
profitability of your returns, and ensures a higher quality product evaluation and refurbishment.

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Live Updates for You

Using our exclusive SaaS platform, Atomix offers brand owners live updates on the status of returns like: shipped, delivered, and received returned orders. Beyond this, Atomix empowers brand owners to supply return shipping labels to their customers in their orders.

This streamlined process enables us to receive and transition packages into the tailored returns procedure that was established during the onboarding phase.

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Inspecting & Restocking

  • Upon receiving the package, we promptly scan it to confirm the correct product's return.
  • Our meticulous team meticulously examines the product, checking for any damage, defects, or issues.
  • After the product is scanned, we meticulously follow the client's instructions - whether it involves storing, repacking, discarding, or returning the item to the manufacturer.

Rest assured that throughout the entire returns process, every step is meticulously documented and recorded to guarantee a flawless execution of procedures.

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A small stylized screenshot of Atomix's order management SaaS platform. This particular image displays a dashboard titled "Inventory," and shows a toolbar on the left column with various circle graphs indicating products are in stock, low stock, or out of stock. Keywords: Inventory management, technology enables, ecommerce, warehouse management system, WMS, CAC, central service, all in one, unified technology

Feature Full Software

Atomix's Warehouse Management System (WMS) stands out with an impressive array of features that surpass any other single fulfillment app.

From same-day store integration to detailed inventory insights and real-time updates on individual SKUs, our in-house app offers a range of coveted capabilities. But you don't have to take our word for it - get in touch with usto experience a demo firsthand!

Reviewed. Refurbished. Restocked
Returns That Retain Customers
Atomix makes returns simple for customers and powerful for brands, with integrated technology, real-time visibility, and strategic partnerships that turn reverse logistics into an advantage.
Restock
Scan, inspect, and return items to available inventory quickly.
Refurbish or Re-kit
Rework items into resale-ready kits or product bundles.
Donation & Recycling
Route items to secondary channels to reduce waste.
Recommerce Support
Connect with resale platforms like Arrive & Treet for returned goods.
More Than a Return,

A Brand Moment
A poor returns process can lose a customer forever. Atomix makes returns effortless and reliable, protecting loyalty while saving your team time.
We go beyond processing packages — our reverse logistics solutions reduce waste, protect compliance, and help you recover value from every return.
Industry Leaders We Partner With
Two Boxes
Cuts processing time by 50 percent, accelerates restocks, & enables advanced routing like donation, recommerce, & disposal.
Loop Returns
Customer-friendly returns and exchanges, designed to maximize retention.

Happy Returns
Hundreds of drop-off points across the US for easier returns.


Manage Returns Directly in the Atomix App
Return Shipping & Item tracking
Atomix App
Generate return shipping labels directly in the Atomix App and send them to customers by email.
Track return shipments from label creation to warehouse arrival.
See exactly which items are restocked, donated, recycled, or removed from inventory.
Access detailed SKU-level and lot-level records for full compliance.
A Streamlined Returns Flow
01
Customer Initiates
Label generated instantly in Atomix or through integrated platforms.
02
Arrival & Scan
Product scanned into WMS, linked to order and lot records.
03
Inspection & Sorting
Checked for damage, expiration, or compliance requirements.
04
Resolution
Items are restocked, recycled, or routed per your SOPs.
Why Brands Trust Atomix for Returns and Reverse Logistics
Faster Restocks
Fewer out-of-stocks and better inventory turnover.
Reduced Costs
Streamlined workflows cut processing expenses.
Customer Trust
Better returns experience drives retention and loyalty.
Full Compliance
Lot-level and expiration controls ensure regulations are met.
Advanced Reporting
Deep insights into SKU and batch performance.
Sustainability
Reduce waste through donation and recycling programs.
Ready to Turn Returns Into Growth?
Atomix transforms reverse logistics from a cost center into a retention driver.