The Journey of Atomix Logistics and Freja NYC: Crafting a Future Together

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The Spark of Collaboration

When Freja NYC, a fashion pioneer in vegan, eco-conscious accessories, joined hands with Atomix Logistics, it wasn't just a partnership; it was the beginning of a transformation. Freja NYC’s dedication to sustainable fashion required a logistics partner who not only understood their mission but also had the capability to enhance their customer journey and operational efficacy. Atomix stepped in, bringing innovative solutions tailored to meet and exceed these needs.

Tailored Touches for an Unmatched Experience

• Seamless Communication: Weekly touchpoints and a dedicated Slack channel ensure that Freja's needs are heard and addressed promptly, creating a rhythm of reliability and responsiveness.
  
  
• Customized Demonstrations: Through personalized demos and tours, we peeled back the curtain to showcase the meticulous care in our returns process and the dedicated space in our warehouse just for Freja.
  
  
• Elevated Unboxing: Every Freja NYC order is a statement of quality—from the white tissue paper to the bespoke inserts, every package sent out is a testament to their brand's commitment to luxury and sustainability.
  
  

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Beyond the Box: Handling with Care

Freja NYC’s influence extends into the glamour of celebrity PR. Atomix handles these spotlight moments with extra precision and care, ensuring that each package not only meets but exceeds the expectations of its high-profile recipients.

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Strategic Packing: Where Science Meets Style

Our custom packaging analysis for Freja NYC is a game of inches and efficiency. We determine the best box sizes for any possible order combination, ensuring product safety while optimizing shipping costs through our negotiated carrier rates.

B2B Brilliance

• Trusted by the Best: We manage Freja NYC’s business-to-business dealings with notable brands like Revolve, ensuring smooth operations during regular days and flawless scaling during peak seasons.
  
  
• Peak Performance: Our logistics shine brightest when challenged. With significant volume increases during peak periods, we maintained a perfect record of accuracy and on-time fulfillment.
  
  

Inventory Integrity: Our Promise, Your Peace of Mind

• Accuracy Assurance: We keep Freja’s inventory precise with regular audits and real-time reconciliations.
  
  
• Proactive Protection: Discovering a discrepancy triggers immediate corrective action from our side, including upfront credits to Freja, ensuring they never bear the cost of inventory errors.
  
  

Stellar Service Level Agreements (SLAs)

• Order Accuracy: 99.7%+
  
  
• On-Time Fulfillment: 98.8%+
  
  
• Inventory Accuracy: 99%, measured quarterly
  
  
• Shrinkage: Consistently under 0.5%
  
  
• Volume Forecasting: 100% accuracy
  
  
• Efficient Dock-to-Stock: Averaging under 48 hours
  
  

These figures aren't just numbers; they're the pillars of trust and efficiency that Freja NYC relies on.

Voices from the Venture

“Atomix has been the best decision we’ve made. It’s allowed us to scale a lot faster,” shares Jenny Lei, Founder of Freja NYC. Her words echo the sentiment of growth and satisfaction derived from our integrated support.

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Conclusion: A Partnership Woven with Precision

Our journey with Freja NYC is more than a business arrangement; it’s a shared vision of success and sustainability. Atomix Logistics remains dedicated to pushing the boundaries of what’s possible in logistics, ensuring that our partners like Freja NYC not only meet their goals but surpass them, beautifully and sustainably.

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Reach Out and Transform Your Logistics

Ready to enhance your fulfillment strategy? Contact Atomix Logistics for tailored solutions that boost your brand's efficiency and market performance. Let's elevate your logistics together!